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KEY ACHIEVEMENTS

1

FINANCE

  • Implemented 5-year financial model for £200m turnover business

  • Reduced month end process from 10 to 4 days through automation, standardisation and new systems

  • reduced finance directorate costs by 15%

  • implemented new systems to automate work freeing up resource to focus on business partnering

  • focussed SME on cashflow forecasting which supported sustainable growth

2

TRANSFORMATION

  • led cross business programme of people centric transformation for a £200m turnover housing association

  • transformed programme management and service design teams to lead business transformation

  • drove highly regarded pre-pandemic change in business approach to 'work from anywhere' approach

3

TECHNOLOGY

  • successfully led accelerated implementation of Microsoft technology supporting 'work from anywhere' approach

  • successful implementation of Microsoft Dynamics CRM to 600 users

  • Reduced priority projects list from over 100 projects to 15 key projects, cancelling those not aligned to customer focussed strategic goals

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